Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Please contact us at hello@sajfloraldesignco.com to initiate your return.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Security is our top most priority when handling your purchases.

Standard delivery usually takes around 7 business days. Please note that orders placed during high processing times such as the holidays may be slightly delayed due to carriers.

If your order hasn't arrived after two weeks, please contact us and we will do our best to resolve the issue.

If a product you want is out of stock, please feel free to shoot us a message using our contact form with the product you are looking for in the subject line.